How Bloom works, what to expect in your first days, and quick fixes for the questions people ask most. If yours is not here, write to [email protected].
Download Bloom, open the file, and drag Bloom into Applications. The first launch offers to finish that move for you if you skipped it, and macOS asks for the permissions Bloom needs, each one explained as it comes up. There is no account to create, and from then on Bloom is simply there whenever an app uses your camera.
During a call, Bloom is a small floating widget beside your call window. It is only on your screen: nobody on the call can see it, and every nudge is just for you. Inside it, your signals run live, things like framing, posture, eye contact, pace, energy, and filler words. Drag it wherever you like, and it tucks itself away when things are going well; hide it any time, or pin it to keep it open. If you want to see yourself, the camera preview lives inside the widget, one click to turn on or off.
With Auto session start on, a session begins when your call does and ends when your call ends. A few minutes after each call, your recap and transcript are ready in the Bloom window, and Home shows how you are trending across calls, week after week.
Every signal has a switch, so anything you turn off stays off until you bring it back, and all of it, video, audio, and words, stays on your Mac.
Right after install, Bloom downloads its transcription engine in the background. It is a one-time download of about half a gigabyte. Calls work right away; transcripts and recaps arrive once it lands, and Settings shows the progress. If you close your Mac partway through, the download picks up where it left off.
Bloom also spends its first stretch learning what your normal looks like, your usual seat, your usual voice, your usual pace, and signals that are still learning say so before they judge. Expect the nudges to get quieter over the weeks as the habits stick, which is exactly what they are for.
Transcription happens on your Mac after each call. If you took a call before the engine finished downloading, that call's transcript arrives on its own once the engine lands; nothing is lost.
The live in-call readings that involve your words, like pace and filler counts, use your Mac's built-in speech recognition, which needs Dictation turned on. If those counts sit at zero all call, open System Settings, then Keyboard, and turn on Dictation.
Bloom can include the other side of the conversation in your transcript. It walks you through a consent note first, because laws about recording conversations differ by place; the privacy page has the full picture.
Your camera and microphone never leave your Mac. Keeping audio recordings of calls is off unless you turn it on, and you can set how long they are kept. Your sessions are ordinary files on your Mac, and you can delete any single one from inside the app.
Skipped the summary model during setup? Add it any time in Settings. When it installs, Bloom offers to revisit your earlier calls with it, so nothing you recorded before is left behind.
Bloom works with the AI assistant you already use, like Claude or ChatGPT. Turn it on in Settings under Connect your AI, copy the setup Bloom gives you, and paste it where your assistant takes MCP servers; for Claude that is its desktop app's config file. Restart the assistant and it can read your call list, transcripts, recaps, numbers, and trends, and you can ask it things like "how did my last call go" or "how has my pace been trending this month". Reading is all it can do; it can never change or delete a call.
Bloom updates itself. When a new version is ready you will see a small note in the app; restart when it suits you, or the update installs on its own the next time you quit.
If something still looks wrong, email us what you were doing and what you saw, and we will take it from there.
Whatever it is, a question, a problem, or an idea for what Bloom should do next, write to [email protected].